Privacy Policy

Privacy Statement

This is the Privacy Statement of the website https://pito.vn/ ("Website"). This page is operated and maintained by PITO, as mentioned in the "Website Owner" section of this Website (hereinafter referred to as "PITO" or "we"), which controls the processing of all personal data collected through this Website.

We aim to provide you with the best possible experience with PITO. The information you share with us helps improve our services and enhance your experience. This Privacy Statement is intended to help you understand how we may use your personal data, our efforts to protect your data, and the options you have to control your personal information and safeguard your privacy.

This Privacy Statement may be updated from time to time. Website users should regularly review the Privacy Statement to stay informed of any changes. This Privacy Statement was last updated on January 18, 2021.

This Privacy Statement can be saved or printed using the buttons at the top of this page.

Why Do We Collect Your Personal Information?

We use your personal data for various purposes. Below is an overview of the types of personal data we collect and how we use them.

  • To Provide and Maintain the Website or Application
    When you use our Website or Application, we process technical data such as your IP address, internet browser, visited web pages, previous/next visited websites, and access time. This helps us provide Website functionality, ensure quick and simple information searches, resolve technical difficulties, and improve accessibility. To achieve these purposes, we also use cookies.
  • To Manage Your Account and Ensure Security in Event Bookings
    If you create a PITO account, you will need to provide personal data such as your name, valid email address, and other required details. This allows us to set up a personal account for you and send login credentials. Your personal data enables us to manage your account securely and facilitate safe event bookings. We also process display names, roles, and login data. For example, we may reset your password upon request, but we cannot view your password.
  • To Develop and Improve Our Products and Services
    We use aggregated personal data to analyze customer behavior and tailor our products and services accordingly. This includes tracking newsletter engagement, website visits, clicked pages, and event interests. Based on this information, we may adjust our services, promotions, or website content. We also conduct market trend research using statistical analysis to refine our offerings, ensuring they align with evolving customer needs. Additionally, we may acquire publicly available data to enhance our database.
  • To Manage Your Participation in Contests, Events, and Promotions
    With your consent, we may send you promotional emails and invitations to contests, events, and other promotional activities. If you choose to participate, we require personal data to manage these activities, announce winners, distribute prizes, and measure engagement. This involves processing your name, address, email, and any information submitted during participation.
  • To Send Personalized Information About PITO
    With your consent during account registration, you may receive personalized promotional content, including tailored newsletters. To customize this content, we create user profiles based on interactions with us. We consider personal data such as: Name, gender, date of birth, email, and addres, Interests and preferences (explicitly shared or inferred from website/app interactions), Purchase history (both online and offline, if linked to your profile), Links clicked in our emails.
  • This allows us to understand your interests and provide relevant information and promotions. We may also seek your feedback on our products and services. If you wish to opt out of marketing communications or specific contact methods (e.g., SMS, social media, email, or postal mail), you can follow the unsubscribe steps provided in the respective communication

Scope of Personal Information Usage

 Pito.vn uses your personal information to process user data through this Website.

Retention Period of Personal Information

There is no specific time limit unless you request deletion or the Company is dissolved or goes bankrupt.

Who Has Access to Your Personal Information?

 We handle your data with care and confidentiality and do not share it with any third parties except as explicitly stated in this Privacy Statement.

  • VWith Service Providers
     We engage various companies to process data on our behalf, such as hosting providers, delivery service providers, payment service providers, credit rating agencies, and business partners. These companies process your information on our behalf and must comply with strict regulations when handling your data. We do not allow these companies to use the data in any way other than as instructed by us.
  • Other Third Parties
    We may be required to disclose personal information upon request from government authorities or law enforcement agencies. We will only share your information with other companies or individuals if we have your valid consent to do so.

Handling Links to Other Websites and Social Media

External Websites

On our Website, you may find links to other websites. Although these websites are carefully selected, we are not responsible for how your personal data is processed through them. Our Terms and Conditions as well as our Privacy Statement do not apply to the use of these external websites.

Social Media

Our Website and Applications may provide integrations with various social media networks. If you choose to interact with these networks (e.g., by registering an account), your activity on our Website or through our Applications may also be shared with social media platforms such as Facebook and Twitter.

If you are logged into a social media account while accessing our Website or Applications, these social networks may link this information to your corresponding profile. If you interact with any social media integrations, this information will be transmitted to the respective network. If you do not wish for this data to be shared, please log out of your social media accounts before visiting our Website or Applications.

We also offer the option to create an account with us using your social media credentials (e.g., Facebook). This allows you to save time when setting up your account, as login details will be retrieved from your social media profile. Please note that when you use the "social media login" option, we may receive certain information from your social media account, such as your name, age, location, interests, occupation, and other details from your public profile. We may also access your profile pictures or friend lists. While we do not request this information, it is provided by the social media platform when using this login option. We will only retrieve the necessary information to create your account with us, and any additional data received from the social media platform will be discarded. Once your account is created, you may choose to update and share any additional information with us at your discretion.

Your social media platform may display PITO advertisements within your allowed scope based on your privacy settings with the social media provider.

Please review the privacy policies of these social media platforms to understand how they collect and transfer personal data, your rights, and how you can adjust your privacy settings accordingly.

Address of the Information Collection and Management Unit

You can contact us regarding the collection and processing of your personal data at:

PITO Joint Stock Company

  • Address: 112 Điện Biên Phủ, P. Đa Kao, District 1, Ho Chi Minh City 
  • Email: hello@pito.vn

How Can I Access and Edit My Personal Data?

You can request access to your personal data that we process at any time and make adjustments or request its removal by contacting us via phone at 1900 25 25 30.

How Do We Ensure Information Security?

Your personal data is strictly processed with confidentiality, and we have implemented appropriate technical and organizational security measures to prevent data loss or unauthorized processing. To achieve this, we use various security techniques, including secure servers, firewalls, encryption, and physical safeguards at data storage locations.

If you believe your security has been compromised, please contact us at 1900 25 25 30.

Complaint Handling Mechanism for Personal Data Issues

If you discover that your personal information has been misused or processed beyond the intended scope, you may file a complaint by emailing hello@pito.vn or calling 1900 25 25 30. Please provide relevant evidence regarding the issue. We are committed to responding immediately or within a maximum of 24 working hours from the time the complaint is received.

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